General Terms and Conditions
These Terms and Conditions describe the rules that govern your use of Hustles. They explain the relationship between us and our users, cover account responsibilities, promotions, payments and basic dispute handling. By registering or using our site you agree to follow these terms and any additional rules that apply to specific features such as bonuses, the sportsbook or live casino.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Maintain an up-to-date email address and contact information, and do not share your password. You accept liability for any activity on your account until you notify us of unauthorised access. We may suspend or close accounts that appear to be used for fraud, money laundering, or other prohibited activity.
Eligibility and verification
To open an account you must meet our eligibility criteria and be permitted to play under local law. We allow one account per person. Registration may be completed without ID, but verification is required before certain account actions, including withdrawals. Verification typically involves government ID, proof of address and proof of payment method. Accounts that fail verification may be restricted or closed.
Acceptable platform use
Use Hustles in a lawful and honest manner. Prohibited conduct includes creating multiple accounts, using VPNs to misrepresent location, staking with other people’s funds, exploiting software bugs, and attempting to influence game outcomes. We reserve the right to void bets, reclaim bonuses, and close accounts if rules are breached.
General bonus and promotion rules
Promotions are subject to separate terms that apply in addition to these Terms and Conditions. Only one bonus may be active at a time unless a promotion states otherwise. Wagering requirements, game contribution rates, max bet restrictions and expiry rules can apply. Some deposit methods may be excluded from promotions. Abuse of promotions may result in forfeiture of bonus funds and winnings.
Deposits and withdrawals
We accept a range of payment methods. Minimum and maximum amounts, processing times and any fees depend on the method you choose and are shown in the cashier. Withdrawals are normally returned to the original payment method where possible and are subject to verification checks. Large withdrawals may require additional documents or be processed in instalments. You must meet all wagering and verification conditions before withdrawals will be approved.
Dispute resolution
If you have a concern, contact our support team first so we can try to resolve it. For unresolved disputes we will follow an internal review process and may request documentation to investigate. Where applicable and available, independent dispute options may be suggested, but use of any external process will depend on the specific issue and the parties involved.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be published on the site and, where practical, notified to registered users. Continued use of the site after changes are published constitutes acceptance of the updated terms. If you do not agree with a change, you should stop using the service and close your account.
If you need help or have questions about these terms, contact [email protected].